Privacy policy
This policy explains what Royal Radar collects, how we use and share it, and the choices you have. We keep it plain and specific — and we never touch your Royal Caribbean account.
Overview
Royal Radar LLC (“Royal Radar,” “we,” “us,” or “our”) operates the Royal Radar website and price-tracking service at royalradar.app (the “Service”). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using the Service you agree to this Policy.
Royal Radar watches publicly available Royal Caribbean Cruise Planner prices and alerts you when they change. We never ask for, store, or access your Royal Caribbean account, password, or reservation number. We only use the ship and sail date you give us to look up public Cruise Planner inventory for your sailing.
Information we collect
We collect the following categories of information:
- Account information. Your name and email address, and a securely hashed password if you sign up with email. We do not store your password in readable form.
- Google sign-in information.If you choose “Continue with Google,” we receive basic Google profile data. See Google user data below.
- Billing information. Paid plans are processed by Stripe. We store your plan, subscription status, and billing history. We do not store your full card number — card details are handled directly by Stripe.
- Content you create. The sailings, ships, and sail dates you track, the Cruise Planner items you watch, saved folders and notes, and — for travel-agent accounts — client folders and the invitations you send.
- Usage and device data. IP address, browser type, device information, pages viewed, and similar analytics, collected through cookies and similar technologies. See Cookies and tracking.
- Communications. Messages you send us (for example, support emails) and your email preferences.
Google user data
When you sign in or link your account with “Continue with Google,” Royal Radar requests only Google’s basic sign-in scopes. We disclose our handling of Google user data as follows:
- Data accessed
- Your basic Google profile only: your name, email address, profile picture, and Google account identifier. We do not request access to Gmail, Google Drive, Google Calendar, Contacts, or any other restricted or sensitive Google data.
- How we use it
- Solely to create and authenticate your Royal Radar account, to populate your profile (name and email), and to let you sign in. We do not use Google user data for advertising or for any purpose unrelated to providing the sign-in feature.
- How we share it
- We do not sell Google user data and we do not share it with third parties except our authentication provider (Supabase), which stores it on our behalf so you can log in. We do not transfer Google user data to advertising or marketing partners.
- How we store and protect it
- Google user data is stored within our Supabase authentication database, encrypted in transit and at rest, and protected by access controls. See Data security.
- Retention and deletion
- We retain Google user data for as long as your account is active. You can unlink Google at any time in Settings → Security, revoke Royal Radar’s access from your Google Account permissions, or delete your account by emailing hello@royalradar.app. Deleting your account removes this data.
Royal Radar’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
How we use your information
We use the information we collect to:
- Provide, maintain, and operate the Service and your account.
- Track Cruise Planner prices and send you the alerts and reports you sign up for.
- Process payments, manage subscriptions, and prevent fraud.
- Respond to your support requests and communicate with you about the Service.
- Analyze usage to understand, improve, and develop features.
- Send marketing and promotional messages where permitted. You can opt out at any time using the unsubscribe link or by contacting us.
- Protect the security and integrity of the Service, and comply with legal obligations.
Data retention
We keep your personal information for as long as your account is active and as needed to provide the Service. After you delete your account, we delete or de-identify your personal information, except where we must retain it to comply with legal, tax, accounting, or fraud-prevention obligations or to resolve disputes.
Data security
We use technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and reputable infrastructure providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a breach affecting your information, we will notify you as required by law.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to opt out of marketing, and to opt out of the “sale” or “sharing” of personal information for targeted advertising.
California residents (CCPA/CPRA)
You may request access to or deletion of your personal information, correct inaccurate information, and opt out of sharing for cross-context behavioral advertising. We will not discriminate against you for exercising these rights.
EU/UK residents (GDPR)
You have rights of access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your supervisory authority. Our legal bases for processing are performance of our contract with you, your consent, our legitimate interests in operating and improving the Service, and compliance with legal obligations.
How to exercise your rights
Email hello@royalradar.app and we will respond as required by applicable law. You can also update your profile and email preferences, and delete your account, from within the app. We may need to verify your identity before acting on a request.
Children’s privacy
The Service is intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us at hello@royalradar.app and we will delete it.
International users
Royal Radar is operated from the United States and our service providers may process and store information in the United States and other countries. By using the Service, you understand that your information will be transferred to and processed in the United States, which may have data protection laws different from those in your country.
Third-party links
The Service may link to third-party sites, including Royal Caribbean. We are not responsible for the privacy practices of those sites, and this Policy does not apply to them. Please review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, provide additional notice. Your continued use of the Service after an update means you accept the revised Policy.
Contact us
If you have questions about this Privacy Policy or your data, contact us at:
Royal Radar LLC
11656 Redbridge Blvd STE 101
Locust, NC 28067
hello@royalradar.app